Privacy Policy

SaluberMD US Inc. ("SaluberMD," "Company," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us.

This Privacy Policy explains how SaluberMD collects, uses, processes, stores, shares, transfers, and protects personal information when individuals visit our website, enroll in memberships, create accounts, purchase subscriptions, interact with our Services, or otherwise engage with SaluberMD.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to website visitors, membership subscribers, account holders, program participants, customers, prospective customers, and individuals interacting with the SaluberMD enrollment platform.

It governs information collected during website usage, membership enrollment, account creation, payment processing, customer support interactions, marketing communications, and platform access.

Enrollment in a SaluberMD membership does not itself constitute the provision of healthcare services.

Information collected during membership enrollment, account creation, website use, and membership activation is governed by this Privacy Policy.

If a user subsequently accesses healthcare-related services through the SaluberMD platform, additional agreements, disclosures, notices, consents, authorizations, telehealth agreements, healthcare privacy notices, HIPAA notices, and healthcare-specific privacy policies may apply. Such additional documents shall supplement this Privacy Policy where applicable.

A. Personal Information: First name, last name, email address, mobile number, mailing address, country of residence, state or province, date of registration, username, account information.

B. Membership Information: Membership selections, subscription details, program enrollments, membership status, referral source, partner information, promotional participation, account activation information.

C. Payment Information: Payments are processed through approved third-party payment processors. SaluberMD generally does not store complete payment card information. We may receive transaction identifiers, payment confirmations, payment status information, and billing information.

D. Technical Information: IP address, browser type, device information, operating system, website activity, session data, log information, usage analytics.

E. Communication Information: Customer support requests, email and SMS communications, customer inquiries, platform communications, service interactions.

We may use personal information to process memberships, activate subscriptions, create accounts, generate login credentials, authenticate users, process payments, deliver Services, respond to inquiries, improve user experiences and website functionality, conduct analytics, detect fraud, prevent abuse, maintain platform security, comply with legal obligations, and enforce agreements.

SaluberMD may utilize artificial intelligence, machine learning, automated systems, workflow automation, predictive technologies, and data analytics tools to assist with customer engagement, user support, platform administration, service optimization, personalization, and operational efficiency.

Such technologies are not intended to replace healthcare professionals and should not be interpreted as medical advice, diagnosis, treatment recommendations, or healthcare services.

SaluberMD does not sell personal information.

Service Providers: Payment processors, hosting providers, cloud providers, analytics providers, technology vendors, customer support providers.

Affiliates and Related Entities: We may share information with affiliated companies, subsidiaries, parent companies, contractors, consultants, service providers, and authorized personnel within the SaluberMD group of companies as reasonably necessary to operate Services, provide support, process transactions, maintain security, and fulfill operational requirements.

Legal and Regulatory Authorities: We may disclose information when required to comply with laws, respond to court orders or government requests, protect legal rights, prevent fraud, or protect users.

SaluberMD operates through a global network of affiliates, contractors, consultants, support personnel, service providers, and technology partners. Information may be stored, processed, transferred, maintained, or accessed in jurisdictions outside the United States where authorized personnel and service providers are located. By using the Services, users acknowledge and consent to such transfers and processing activities subject to applicable law.

We may use cookies, pixels, session technologies, analytics tools, and similar technologies to improve functionality, maintain sessions, analyze traffic, improve performance, and enhance user experience. Users may manage cookie preferences through browser settings.

SaluberMD does not sell personal information and does not exchange personal information for monetary consideration. Disclosures to service providers, affiliates, technology providers, payment processors, contractors, healthcare organizations, or business partners are made solely for legitimate business, operational, contractual, legal, regulatory, or service-related purposes.

We retain personal information only for as long as reasonably necessary to maintain memberships, operate Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods may vary depending upon applicable legal, contractual, operational, and regulatory requirements.

SaluberMD maintains administrative, technical, and physical safeguards designed to protect personal information. These safeguards may include access controls, encryption technologies, security monitoring, authentication systems, vendor management procedures, and incident response processes.

Despite these measures, no system, network, website, application, platform, or method of electronic transmission can be guaranteed to be completely secure. Users acknowledge and accept this inherent risk. In the event of a reportable security incident, SaluberMD will provide notifications as required by applicable law.

By creating an account or purchasing a membership, users consent to receiving service-related communications including enrollment confirmations, login credentials, security notifications, membership notices, account updates, and operational messages. These communications are considered part of the Services. Users may not opt out of communications that are necessary for account administration, security, or service delivery.

The Services are not intended for individuals under eighteen (18) years of age. SaluberMD does not knowingly collect personal information from minors. If we become aware that personal information has been collected from a minor, we may take steps to remove such information.

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including access, correction, deletion, information regarding processing activities, and rights provided under applicable state privacy laws. Requests may be submitted using the contact information provided below. SaluberMD reserves the right to verify identity before responding to requests.

California residents may have additional rights under applicable California privacy laws, and may request information regarding categories of personal information collected, sources of information, purposes of collection, categories of recipients, and rights available under California law. Requests may be submitted through the contact information provided below.

The Services may contain links to third-party websites, applications, services, or resources. SaluberMD does not control and is not responsible for the privacy practices, content, security, or policies of third parties. Users access third-party services at their own risk.

Information available through the website is provided for informational and educational purposes only. Website content does not constitute medical advice, medical diagnosis, medical treatment, healthcare services, or professional healthcare recommendations. Users should not rely upon website content as a substitute for professional medical advice.

Use of the Services may also be governed by Terms of Use, Membership Agreements, Service Agreements, Telehealth Consents, HIPAA Notices, Healthcare-Specific Consents, and additional platform agreements where applicable. In the event healthcare services are subsequently accessed through the SaluberMD platform, additional privacy notices and healthcare disclosures may supplement this Privacy Policy.

SaluberMD may update this Privacy Policy from time to time. Updated versions will become effective upon posting unless otherwise stated. Continued use of the Services following publication of changes constitutes acceptance of the revised Privacy Policy.

SaluberMD US Inc.

Email: info@salubermd.com

Address: 33024 US Hwy 19 North, Palm Harbor, FL, US 34684

Questions regarding this Privacy Policy may be directed to the contact information above.